Frequently asked question

How Can I Track The Transactions That Happen To and From My Online Wallet?

To track transactions that happen to and from your online wallet, just simply head over to blockchain.info. There you will be able to monitor coin transactions to and from your address 24/7.

What Currencies Does Grow-pro Sp. z o.o. Accept?

Grow-pro Sp. z o.o. accepts euro dollar.

Why Must I Provide My ID ?

The only reason we ask for your ID is to provide security and privacy for you, your data and your transactions. We also ask for this information to fight any fraud attempts that may or may not happen. The verification process is a standard procedure in any well established and respectable financial service provider. You should hear back from us with feedback on the verification process within an hour after you send your documents in.

How Do I Verify My Grow-pro Sp. z o.o. Account?

On the top right hand side of your screen you will see a “register” button. Go ahead and click on it. Once you register, you will first be asked to verify your email by clicking on a link that will be sent from us to your email that you have listed when registering.
After you verify your email, you will need to upload a government issued ID with a selfie of yourself holding your ID. In that selfie you must also be holding a piece of paper with the word Grow-pro Sp. z o.o. on it with today's date right next to it.
Once you have completed all the steps that are listed above, you will be able to buy up of Bitcoin via your credit/debit cards!
Acceptable Documents
A copy of the first page of your passport Valid Identification Card (both sides) Drivers License (both sides)
Please keep in mind that the submitted documents should be:
High Quality Colorized Images with 300 DPI resolution or higher All four corners of the government issued ID should be visible Valid documents on which the expiration date of the document is clearly visible.

Does Grow-pro Sp. z o.o. Store My Credit/Debit Card Information?

No, does not store any of your credit/debit card information on any of our servers.

What If I Want To Buy A Different Amount Of Coins?

If you would want to buy a different amount of coins, you can easily do so my clicking on the slider, also known as the price calculator.

Can I Pay With My Credit Card?

Yes! With Grow-pro Sp. z o.o. you can purchase digital currencies using any credit/debit card you own as long it is a Visa or MasterCard.

How long does it take for Grow-pro Sp. z o.o. to send my bitcoins once I’ve paid?

Grow-pro Sp. z o.o. instantly sends the coins once your payment and wallet address have been received and confirmed